About Us

About my11 game – An Online Gaming Platform Built on Integrity and Trust

From day one, my11 game was built with one clear goal: to deliver a safe, fair, and enjoyable online gaming experience for all players in Malaysia.

500K+ Registered Members
8+ Years in Operation
24/7 Customer Support
50+ Supplier Partners

From a Small Idea to a Platform Trusted by Hundreds of Thousands of Players

My11 game was built on one simple belief — that Malaysian players deserve an online gaming platform genuinely designed around their needs. Not just a platform that looks good on the surface, but a fair, secure, easy-to-use, and responsible ecosystem from the inside out.

In an industry full of options but often lacking integrity, my11 game chose to build its reputation gradually through player trust. We never raced to become the biggest overnight. Every decision we make — from selecting game providers and designing the interface, to how we handle customer complaints — is filtered through one question: is this good for our players?

Today, my11 game has over 500,000 registered members across Malaysia, and that number keeps growing every day. But more meaningful than the member count is the trust they have placed in us — the confidence that when they deposit their ringgit, their funds are safe; and that when they win, their winnings will be processed quickly and fairly.

Our Vision

To be the number one online gaming platform of choice for Malaysian players — not because we spend the most on marketing, but because we are the most consistent in delivering the best, fairest, and most trusted experience.

Our Mission

To provide a safe, fair, and responsible gaming environment; protect player interests through the latest security technology; and ensure that every ringgit spent at my11 game delivers real value to our players.

Our Core Values
  • Transparency in every aspect of our operations
  • Player safety above all else
  • Uncompromising game fairness
  • Continuous innovation for a better experience
  • Social responsibility to the community

What Sets my11 game Apart From the Rest

These are not just advantages we list to look good on paper — these are things we genuinely do every day for our players.

Multi-Layer High-Grade Security

All personal data and transactions at my11 game are protected with 256-bit SSL encryption. Two-factor authentication (2FA) is available for all accounts, and a 24-hour monitoring system actively detects any suspicious activity before it becomes an issue.

Independently Audited Fair Play

Every game on the my11 game platform uses a Random Number Generator (RNG) system verified by independent international audit bodies. The RTP value for each game is displayed transparently so players can make informed decisions.

Fast Withdrawals Within 5 Minutes

No my11 game player should ever wait days to receive their winnings. Withdrawals are processed within 5 minutes via DuitNow and FPX. We believe the money you win is rightfully yours, and you deserve to receive it fast.

The Most Complete Game Catalogue

From a live casino with Malay-speaking dealers, slots from premium providers, sports betting across 30+ sports, esports, number games, and fish shooting — all under one account, one wallet, one login. No need to open separate accounts on multiple platforms.

Optimised for Mobile

The my11 game app for iOS and Android delivers a seamless full-screen gaming experience. All features are available on mobile, including deposits, withdrawals, betting history, and live customer support. Play anywhere, anytime.

Customer Support That Truly Helps

The my11 game customer support team is available 24 hours a day, 7 days a week via live chat. We take pride in an average response time of under 2 minutes, and our team communicates in both Malay and English to ensure every issue is resolved quickly and effectively.

From the Beginning to Today – The History of my11 game

Every major milestone begins with a single step. This is the journey of my11 game — from an idea to a reality enjoyed by hundreds of thousands of players today.

We never forget where we started. Every new player who registers today reminds us of our original purpose — to build a platform that is truly worthy of trust.

2016
The Founding of my11 game

The platform launched with an initial focus on sports betting and Live Casino. The founding team of 12 shared a vision to build a Malaysia-centric platform that truly understands local players' needs.

2018
Expansion into Slots & Number Games

My11 game expanded its catalogue by adding over 500 slot titles from leading international providers, along with 3D, 4D, and 6D number games that are hugely popular among Malaysian players.

2020
Mobile App Launch & E-Sports

The my11 game iOS and Android app launched, followed by the addition of an esports category that attracted a younger generation of players. Membership surpassed 100,000 for the first time.

2022
Security Upgrades & Payment Systems

Introduction of new 256-bit SSL encryption, two-factor authentication for all accounts, and DuitNow integration enabling withdrawals within 5 minutes. Customer satisfaction improved significantly.

2026
500,000 Members & International Recognition

My11 game reached 500,000 registered members and received several industry accolades for service quality and its commitment to responsible gaming across Southeast Asia.


The People Behind my11 game

The my11 game leadership team comprises industry experts with a combined experience of over 60 years in technology, gaming, and financial services.

Ahmad Farhan
Chief Executive Officer

Over 15 years of experience in Asia's digital gaming industry. Prior to my11 game, he led gaming platform operations across two ASEAN countries.

Siti Nabilah
Chief Technology Officer

Cybersecurity expert and experienced systems architect. Responsible for ensuring my11 game's infrastructure remains robust and protected against all threats.

Rajan Kumar
Chief Operating Officer

Specialist in large-scale digital platform operations optimisation. Leads the customer support, payment processing, and game quality assurance teams.

Lim Wei Xin
Chief Marketing Officer

Leads my11 game's growth strategy and user experience. Believes that the best marketing is a great product and happy customers.

Industry Awards & Recognition

These accolades are not our goal, but they prove that our approach — putting players first above all else — is the right one.

Best Online Casino Malaysia – Asia Gaming Awards
2023 & 2026
Most Trusted Platform – iGaming Southeast Asia
2023
Excellence in Customer Service – ASEAN Digital Awards
2022 & 2023
Responsible Gaming Commitment Award
2026
Best Mobile Gaming Experience – Malaysia Tech Awards
2023

Responsible Gaming – Our Unwavering Commitment

We recognise that online gaming carries its own risks when not managed properly. That is why my11 game takes a proactive rather than reactive approach to responsible gaming.

Our platform comes equipped with management tools that let players set their own daily, weekly, or monthly deposit limits. Players can also choose to suspend their account temporarily or permanently if needed. Our team is trained to identify signs of problem gaming and proactively offer support.

Responsible Gaming Tools
  • Daily, weekly and monthly deposit limits
  • Session time limits for play
  • Flexible self-exclusion options
  • Detailed betting history review
  • Access help resources and support
  • Strict age verification — 18 and above only

Powered by World-Class Providers

My11 game partners with over 50 internationally recognised game and technology service providers to ensure the highest quality for our players.

Evolution Gaming
Live Casino
Pragmatic Play
Slots & Live
Microgaming
Premium Slots
Betsoft
3D Games
DuitNow / FPX
Payments
Sportradar
Sports Data
Join Us Today

Be Part of the Growing my11 game Community

Over 500,000 Malaysian players have trusted my11 game as their go-to gaming platform. Registration is free and simple — done in just 3 minutes.

18 years and above. Terms & conditions apply.

Bahasa Melayu